In response to the COVID-19 pandemic, EmergeOrtho is doing our part statewide to provide exceptional orthopedic care. We are working to follow the United States Centers for Disease Control (CDC) recommendations and the North Carolina Department of Health and Human Services (NCDHHS) task force recommendations for the safety of patients, doctors, staff, and community.
As an essential medical practice, EmergeOrtho is continuing to see patients in our offices. Our statewide physicians are taking steps to continue our commitment to patient-centered care by expanding our orthopedic Telemedicine services across the state.
“The COVID-19 pandemic has pushed the ‘fast-forward’ button on the wholesale embracing of Telemedicine by insurance carriers,” says EmergeOrtho-medical director, Dr. William Silver. “It’s a great opportunity to keep our patients, our staff, and our providers ‘socially distanced’ and help slow the spread of the virus.”
EmergeOrtho is making it simple and secure for you to connect with your doctor via a Telemedicine visit. Once you schedule a Telemedicine appointment with an EmergeOrtho doctor or other EmergeOrtho provider, you will be sent an appointment link via text message or email. There will be no need to download an app, create an account, or login to see your provider. At your scheduled appointment time, use the secure link from EmergeOrtho to check-in to the virtual waiting room. Then, your provider will start the virtual visit as soon as possible.
How Telemedicine Works At EmergeOrtho
Prior to COVID-19, EmergeOrtho has researched and found success with virtual office (Telemedicine) visits through our joint replacement consultations for commuting patients.
In addition to joint replacement consultations, there are other types of subspecialty orthopedic Telemedicine services that can be conducted virtually, which include:
- New patient visits for new orthopedic conditions
- Follow-up visits (including many post-surgical appointments)
- Virtual diagnosis of musculoskeletal injuries and conditions
- Treatment options for select orthopedic-related injuries and conditions
- Physical therapy treatment, recommendations, and follow-up consultations
In order to provide Telemedicine services, you will need to use one of the following to effectively communicate with your orthopedic doctor or provider:
- Smartphone (cell/mobile phone)
- iPod (or similar smart device) with camera
- iPad (or similar tablet) with camera
- Laptop with Camera
It is also important to make sure you have a decent-to-strong internet connection that is compatible with either Chrome or Safari Browser.
Learn more about how you and those you care for can receive the same high-quality, subspecialty orthopedic care, through virtual platforms such as Doxy.me on your phones, laptops, desktops, and other smart devices.
EmergeOrtho is using doxy.me to conduct Telemedicine visits. Doxy.me is a secure virtual platform available for patients to use safely from home. Learn more about how to ensure your microphone and camera are enabled for doxy.me.