Comprehensive Orthopedic Services for NC State Workforce
Recent coverage from Capital Tonight highlights how changes to the North Carolina State Health Plan are improving access to care while helping patients better manage their healthcare costs. As the plan expands its network of Preferred Providers, more state employees are gaining access to high-quality surgical and specialty care with lower out-of-pocket expenses.
These updates are designed to remove common barriers, like cost uncertainty and limited provider access, so patients can move forward with needed treatment sooner. For many, that means faster relief from pain, improved mobility, and a quicker return to daily life.
EmergeOrtho is a proud preferred provider within the Aetna State Health Plan network, with a commitment to deliver quality, accessible orthopedic care for North Carolina state employees. With over 65 locations across North Carolina, our team is committed to delivering expert orthopedic care that prioritizes both outcomes and value.
Watch how these changes are benefiting patients across North Carolina:
How expansion of State Health Plan will benefit patients
Benefits for Aetna State Health Plan Members
Choosing EmergeOrtho as a Preferred Provider in the Aetna State Health Plan network provides several advantages:
- Simplified access to orthopedic care for North Carolina state employees.
- Improved accessibility to services.
- Enhanced value care for State Health Plan members.
- Potentially reduced copayments for those on the Enhanced PPO Plan (80/20).
- Lower out-of-pocket expenses while maintaining high-quality care.
Whether dealing with a recent orthopedic injury, joint or spine pain, or there’s a need for an MRI or skilled physical therapy, EmergeOrtho provides coordinated treatment to help state employees return to daily activities quickly and safely.
EmergeOrtho Locations in North Carolina
EmergeOrtho has over 65 locations throughout the state, serving members in the following regions:
No matter where you live or work, North Carolina orthopedic specialists are nearby to serve you.
Orthopedic Urgent Care Walk-In Clinics
Many EmergeOrtho locations in North Carolina offer Orthopedic Urgent Care for sudden injuries like sprains, strains, fractures, and sports-related injuries. When deciding between an ER, orthopedic urgent care, or traditional urgent care, consider the severity and type of injury to ensure you receive the most appropriate treatment.
Message from EmergeOrtho CEO Allison Farmer
“North Carolina’s state employees deserve orthopedic care that delivers both quality and value. As a Preferred Provider in the Aetna State Health Plan network, we’re proud to offer expert care with more predictable costs and easier access across the state.”
Accessing Orthopedic Care For State Health Plan Members
EmergeOrtho offers easy online scheduling, appointment requests, and convenient locations throughout the state. To request an appointment, use the “Request an Appointment” feature on our website with your State Health Plan member ID and contact information ready or click “Schedule An Appointment” to book an appointment now.
EmergeOrtho: Committed to North Carolina’s State Employees
It is our privilege to be your Preferred Provider, and we are eager to assist with your orthopedic health needs now and in the future.
Please note that benefits may differ, and not all services are covered.
FAQ
What does it mean that EmergeOrtho is a Preferred Provider?
EmergeOrtho is a Preferred Provider for the North Carolina State Health Plan. This means members may get orthopedic care with lower costs and fewer delays.
What types of care does EmergeOrtho provide?
EmergeOrtho provides care for bones, muscles, and joints, including:
- Joint and knee replacement
- Sports injuries
- Spine and neck conditions
- Other orthopedic treatments and surgeries
Is EmergeOrtho part of the Lantern surgical benefit?
Yes. EmergeOrtho also participates in the State Health Plan’s Lantern surgical benefit.
- Some eligible members may qualify for no‑cost surgery.
- Lantern helps guide members from their first appointment through recovery.
- Eligibility depends on the procedure and plan rules.
How does the Preferred Provider Program and Lantern work together?
- The Preferred Provider Program lowers copays and removes approval barriers.
- The Lantern benefit applies to certain surgical procedures.
- Together, they help reduce out‑of‑pocket costs and improve access to care.
How can I schedule an appointment?
To schedule an appointment, please contact our office by phone or use our website to book online.
What will I pay out of pocket?
Your out-of-pocket expenses will depend on the specific services provided. Please check with your plan for specific coverage.
Do I need a referral or prior approval to visit an orthopedic specialist?
No. If you choose EmergeOrtho as a Preferred Provider, prior authorization is not required under the State Health Plan. This helps avoid delays.
What do I need to bring to my first visit with an orthopedic specialist?
For your first visit, please bring your insurance card, a valid ID, any relevant medical records, and a list of your current medications.
