At EmergeOrtho, we strive to make the payment process as pain-free as possible, so you can concentrate on what is most important: Emerging Stronger. Healthier. Better. Whether you have a health insurance provider that covers orthopedic services or no insurance plan, our professional, knowledgeable EmergeOrtho team is here to help. Becoming familiar with our payment procedures will help save time and help guarantee the accuracy of your financial responsibility.
In an effort to keep you informed and prepared during your visit(s), our payment and billing policies are provided below.
EmergeOrtho Payment and Billing Procedures
You are responsible for all co-pays, co-insurance, and deductibles at the time of service. You are responsible for charges not processed by your insurance carrier. In the event that you have an unpaid balance from your insurance company, you will receive a statement from our office clearly identifying insurance payments and your balance due.
Payment in full is expected when you receive your statement. Please contact our Billing Department if you need to discuss payment arrangements on your unpaid balances. Partial payments must be approved by the Billing Department to keep your account from being transferred to external collections.
Should you default on your balance, EmergeOrtho may not accept new diagnoses and you will be responsible for all incurred services prior to re-establishment as a patient. For your convenience, EmergeOrtho offers credit card on file.
No Insurance (Self-Pay)
Sometimes patients want to know if they can receive orthopedic care without insurance. The answer is yes; however, payment is required at the time services are rendered (unless other arrangements have been made in advance). An initial down payment of $250 is expected and will be required.
If you have an accident or are injured at work, please contact your employer and notify them of the injury. We must receive authorization from your employer prior to scheduling an appointment. Please contact our Workers’ Compensation Department and ask to speak with the Worker’s Compensation Liaison.
Return Check Fees
A $25 fee will be added to your account for any returned check.
Bundled Payments Program
For patient convenience and flexibility, EmergeOrtho offers joint-replacement patients the option to parcel payments over time. Click here to learn about our Bundled Payments Program for joint replacements.
Whether you are insured or have no insurance seeking an orthopedic doctor near me, EmergeOrtho is here to help. We are also here to help you clarify billing and payment issues. Request a visit now, or for more information about billing and payment procedures, please call our business office at 1-800-359-1540.
Rights and Protections Against Surprise Medical Bills
When you need emergency care or you are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. Click here to learn more about your rights and protection.